|CCEP is the contact point for all complaints relating to all CCEP products. Return of goods after deadline will not be accepted, except returns agreed with CCEP-sales rep. In situations where the return of salable goods is approved by CCEP (applies to: order error, wrong delivery or pre agreed return) the customer will be credited for these products, given that the goods are in sealed packaging (d-pack’s), clean, dry, and with good expiration date (according to STAND). The customer is responsible for ensuring that all returned goods are in accordance with what is stated to CCEP and that re-sellable goods are in accordance with the described standard. If this is not adhered to, the customer would not be credited for the goods. If the claim is a breakage a description must be put on the freight letter upon delivery. If breakage is discovered after delivery a picture of the goods must be sent with the claim.